Company: ANSA Chemical

Job Summary: To provide pre- and post-sales technical advice and support on the HACH line.

Job Description:

• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Provides technical support to customers, identifying and resolving customer challenges, escalating as required
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Contributes to the growth forecasts for business unit and/or sales channels to ensure the highest level of service.
• Guides the development of strategic plans to penetrate accounts.
• Prepares reports by collecting, analyzing, and summarizing information
• Works cross-functionally within the company at resolving customer related or field related issues
• Performs all duties in conformance to appropriate health, safety, security and environmental policies/ procedures
• Performs any other duties as required by the job function.

Qualifications

• Sc. in Chemical and Process or Mechanical Engineering