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Programmer/ Analyst




Key responsibilities: The Programmer/Analyst position provides support to the business units which use custom-built solutions. This role is expected to establish an in-depth understanding of the source code of solutions while maintaining a sound grasp of the business line it is meant to support. A customer-service orientation is also core to the success of this role in providing effective support to the Operation.

Job Description

  • Collaborate with Projects Office on solutions’ analysis, documentation, testing and training.

  • Collaborate with Systems Admins to deliver technical support and training.

  • Collaborate with the Product Development team to ensure timely delivery of new products to staging and live environments

  • Develop in-depth knowledge of solutions or processes, current or new, to provide effective support and training.

  • Document analysis, processes, workflows, test plans, implementations and test results.

  • Develop enhancements to systems, based on user requirements.

  • Develop the best solutions within the defined timeframes.

  • Engage line personnel, managers or executives to assess and identify real business needs.

  • Documentation of the development, modification or removal of software components and solutions.

  • Effective integration of all components when deploying systems.

  • Provide timely feedback to the Helpdesk and/or Assistant IT Manager on progress.

  • Perform other related duties incidental to the work described herein.


  • B Sc. Computer Science or equivalent qualifications.

  • Working knowledge of Object Oriented Programming.

  • Training/familiarity with the .NET framework and related languages (C#, C++, VB.NET).

  • Training/familiarity with WEB Technologies (HTML, JavaScript, ASP.NET, PHP).

  • Working Knowledge of Relational Database concepts and Structured Query Language.

  • Training/familiarity with relational database technologies.

  • Strong analytic, problem-solving and communication skills.

  • Experience or Certification with SQL Server or Informix administration would be an asset.

  • Experience or certification with developing Informix applications would be an asset.


Human Resources,
P.O Box 600,
11th Floor, TATIL Building,
Maraval Road, Port of Spain. 
[email protected]



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