ANSA McAL Limited, ANSA McAL Limited

Port of Spain, Trinidad

The function of the Shared Services Coordinator is responsible for delivering efficient administrative support and coordination across multiple business units. This role oversees daily operational tasks, supervises support staff, maintains inventory and procurement processes, and facilitates effective communication between internal teams and external stakeholders. The ideal candidate thrives in a dynamic environment, demonstrates strong organizational acumen, and supports continuous improvement within the shared services function.

Responsibilities

• Provide direct supervision to the Hospitality Attendant and Driver including management of their daily work schedules and performance management life cycle.
• Maintain the office supplies and stockroom toiletries, including stock count of items and ordering from the organization’s approved vendors.
• Process and track departmental invoices, purchase orders and requisitions.
• Liaise between executives and stakeholders via email and phone communications.
• Plan and coordinate travel arrangements and travel-related expenses.
• Prepare professional reports, presentations, and correspondence with a high degree of accuracy.
• Schedule and organize meetings, take minutes and ensure action item follow-ups.
• Handle various administrative tasks, such as filing and data entry.
• Support filing, data entry, calendar coordination, and internal/external event planning.
• Support the Shared Services Team with similar type administrative duties.

Skills

• High attention to detail and accuracy
• Proactive, solution-oriented mindset
• Excellent written and verbal communication
• Superior organizational and multitasking abilities
• Strong time-management and interpersonal skills
• Proficiency in Microsoft Office Suite, Outlook; D365 experience is a plus

Qualifications

• Bachelor’s Degree in Business Administration or a related field, or equivalent experience
• CXC level passes with Grades I or II in Mathematics and English
• 3–5 years of administrative or executive support experience